The merchant only handles missing order reports within 50 days after the order is placed. If you have not tracked the order within 7 days of placing it, please submit a missing order report promptly.
Orders using exclusive personalized discount codes, expired prescriptions, or prescription orders that never provided a prescription are not eligible for cashback.
Orders paid with gift cards or using unauthorized discount codes may not be eligible for cashback.
Orders determined by the merchant to be from resellers, purchasing agents, agents, or distributors are not eligible for cashback.
Orders with cancellations, returns/exchanges, or price difference compensation, whether successful or not, may not be eligible for cashback.