Merchants only process missing order feedback within 50 days after the order is placed. If the order is not tracked within 7 days after placing the order, please submit the missing order feedback promptly.
Exclusive personalized discount codes, expired prescriptions, or prescription orders for which a prescription was never provided are not eligible for rebates.
Payments made with gift cards and the use of unauthorized promo codes may not be eligible for rebates.
Orders determined by the merchant to be from resellers/daigou/agents/distributors are not eligible for rebates.
If there is order cancellation, return/exchange, or price difference compensation, regardless of whether it is successful or not, the order may not be eligible for rebates.