Merchants only process missing order claims within 50 days after the order is placed. If the order has not been tracked within 7 days after placing the order, please submit a missing order claim promptly.
No rebates for exclusive personalized discount codes, expired prescriptions, or prescription orders for which a prescription was never provided.
Payments made with gift cards and the use of unauthorized discount codes may result in no rebates.
No rebates for orders determined by the merchant to be from resellers/daigou/agents/distributors.
If there is any order cancellation, return or exchange, or price difference compensation, regardless of whether it is successful or not, the order may not be eligible for rebates.