Merchants only process lost order feedback within 50 days after the order is placed. If an order is not tracked within 7 days of placement, please submit the lost order feedback promptly.
Exclusive personalized discount codes, expired prescriptions, or prescription orders that never provided a prescription are not eligible for cashbacks.
Orders paid with gift cards or using unauthorized discount codes may not be eligible for cashbacks.
Orders identified by the merchant as reseller/drop-shipper/agent/distributor orders are not eligible for cashbacks.
Orders with cancellations, returns/exchanges, or price difference compensation, regardless of success, may not be eligible for cashbacks.