Merchants only process missing order claims within 50 days after the order is placed. If the order is not tracked within 7 days after placing the order, please submit a missing order claim promptly.
No rebates for exclusive personalized discount codes, expired prescriptions, or prescription orders that never provided a prescription.
Payments made with gift cards and the use of unauthorized coupon codes may result in no rebates.
Orders determined by merchants as reseller/daigou/agent/distributor orders are not eligible for rebates.
If there are order cancellations, returns/exchanges, or price difference refunds, regardless of whether successful or not, the order may not be eligible for rebates.