Merchants only process missing order claims within 50 days after the order is placed. If the order is not tracked within 7 days after placing the order, please submit a missing order claim promptly.
No rebates for exclusive personalized discount codes, expired prescriptions, or prescription orders where a prescription was never provided.
Rebates may not be available for payments made with gift cards or the use of unauthorized discount codes.
No rebates for orders determined by the merchant to be from resellers/daigou/agents/distributors.
If there is order cancellation, return/exchange, or price difference compensation, regardless of whether it is successful or not, the order may not be eligible for rebates.