Merchants only handle missing order feedback within 50 days after placing an order. If the order is not tracked within 7 days after placing it, please submit missing order feedback promptly.
Payments made with gift cards or using unauthorized promo codes may not be eligible for cashback.
Orders identified by merchants as reseller/daigou/agent/distributor transactions are not eligible for cashback.
Orders involving cancellations, returns/exchanges, or price difference compensation, regardless of success, may not be eligible for cashback.