Orders are subject to the merchant's confirmation. If the merchant does not confirm the order, it means the order is ineligible for cashback due to certain reasons, and lost order appeals are not supported.
Payments made with gift cards or unauthorized promo codes may not qualify for cashback.
Orders identified by the merchant as reseller, purchasing agent, agent, or distributor transactions are not eligible for cashback.
Orders involving cancellations, returns, exchanges, or price difference compensations, regardless of success, may not qualify for cashback.