Donation orders receive no cashback on the entire order.
The merchant's forwarding address may not be able to handle after-sales service.
Merchant-specified products such as Viva Glam Lipstick, Carte-cadeau noir classique, etc. receive no cashback.
Payment with gift cards and use of unauthorized promo codes may result in no cashback.
Orders identified by the merchant as reseller/daigou/agent/distributor receive no cashback.
For websites under the Estée Lauder group, cashback orders are typically returned within 1 to 7 days after shipment.
If there is order cancellation, return/exchange, or price difference refund compensation, regardless of whether it is successful or not, the order may not receive cashback.