Merchants only process missing order reports within 50 days after the order is placed. If you haven't tracked the order within 7 days of placing it, please submit a missing order report promptly.
Orders paid with gift cards or using unauthorized coupon codes may not be eligible for cashback.
Orders identified by the merchant as reseller/purchasing agent/agent/distributor are not eligible for cashback.
Orders with cancellation, return/exchange, or price difference compensation actions, regardless of whether they are successful, may not be eligible for cashback.