Each customer can receive cashback for a maximum of 3 orders per month.
Merchants only process missing order claims within 50 days after the order is placed. If your order is not tracked within 7 days after placing it, please submit a missing order claim promptly.
Orders paid with gift cards or using unauthorized coupon codes may not be eligible for cashback.
Orders identified by merchants as reseller/purchasing agent/agency/distributor orders are not eligible for cashback.
If there is order cancellation, return/exchange, or price difference refund compensation, regardless of whether it is successful or not, the order may not be eligible for cashback.