Some products do not offer cashback, subject to merchant feedback.
Merchants only process missing-order reports within 50 days after purchase. If an order is not tracked within 7 days of purchase, please submit a missing-order report promptly.
Orders paid with gift cards or using unauthorized promo codes may not be eligible for cashback.
Orders identified by the merchant as reseller/purchasing agent/agent/distributor are not eligible for cashback.
Orders with cancellations, returns/exchanges, or price-difference compensation requests, regardless of outcome, may not be eligible for cashback.