Merchants only process missing order reports within 50 days after the order is placed. If you haven't tracked the order within 7 days of placing it, please submit a missing order report promptly.
Orders paid with gift cards or using unauthorized promo codes may not be eligible for cashback.
Orders identified by the merchant as reseller/proxy purchasing/agent/distributor orders are not eligible for cashback.
Orders placed via mobile devices may not earn cashback.
If there is any order cancellation, return/exchange, or price adjustment compensation, regardless of whether it is successful, the order may not be eligible for cashback.