During the special promotion period from May 11 to May 26, 2026, promotional items will initially display a higher cashback rate. The merchant will later uniformly adjust it to the standard discounted cashback rate. The final cashback shall be based on the rate adjusted by the merchant.
Missing order claims must be submitted within 55 days after the order is placed. The transaction amount submitted for a missing order claim must be the discounted price of the product, excluding shipping fees, taxes, and the price of partially returned items; otherwise, the merchant will directly reject the claim.
The cashback rate is 1% when using the following discount codes: INTWDHN, HNSAVE, HNSAVE1, HNSAVE2, HNSAVE3, MEMORIALDAYHN, MEMORIALDAYHN1, 618HN, HNYAYUSA, HNYAYUSA1, HNSUMMER, HNSUMMER1, HNSUMMER2, HNSUMMER3, HNSPRING, SINGLESDAYHN, HNLUNAR, HNGOLDEN, SLBEAUTY, HNQIXI, DMBEAUTY, DMBDAY, WINTERHN, HNLABORDAY, HN10, HN15.
Orders identified by the merchant as reseller/daigou/agent/distributor orders are not eligible for cashback.
Orders purchasing gift cards or paid with gift cards are not eligible for cashback.
Using unauthorized discount codes may result in no cashback.
Orders placed via mobile devices are not eligible for cashback.
If there is any order cancellation, return/exchange, or price difference compensation, regardless of whether it is successful, the order may not be eligible for cashback.