Some hotels do not offer rebates, subject to the merchant's feedback.
Considering the cancellation period, rebates are expected to be issued approximately 2 months after your order is consumed; if the rebate amount is incorrect or invalid, you can submit a missing order report within 3 months of placing the order.
Payments made with gift cards or unauthorized discount codes may not be eligible for rebates.
Bookings paid with IHG Rewards Club Points are not eligible for rebates.
IHG Friends & Family bookings are not eligible for rebates.
It is recommended to use a proxy to access the site; otherwise, you may not receive the rebate.
Rebates are only available after both the transaction and the required actions are completed.
Orders identified by the merchant as reseller/purchasing agent/agent/distributor orders are not eligible for rebates.
Orders with cancellations, returns/exchanges, or price difference compensation requests, regardless of outcome, may not be eligible for rebates.