Considering the unsubscribe cycle, cashback is expected to be issued approximately 2 months after your order consumption; if there is any discrepancy or invalidity in the cashback amount, you can submit a missing order feedback within 3 months after placing the order.
Placing orders via mobile devices may not qualify for cashback.
No cashback is offered for expenses related to packages, flights, or other travel arrangements.
Bookings made through other channels, including: phone reservations, mobile applications, direct in‑hotel bookings, or third‑party websites, are not eligible for cashback.
No cashback is provided for special or negotiated rates, including but not limited to: employee rates, points redemption, free stay redemptions, group rates, friends‑and‑family rates, corporate or business discount rates, and any other unpublished promotional or discounted rates.
Travel agencies and tour operators are not eligible for cashback.
Any changes made directly with the hotel to a booking will result in no cashback.
No cashback is granted for hotel room reservations; cashback will only be credited after the stay is completed.
Access via VPN is required.
Using gift cards for payment or applying unauthorized promo codes may result in no cashback.
Orders identified by the merchant as reseller/daigou/agent/distributor transactions are not eligible for cashback.
Orders involving cancellation, return, refund, or price‑difference compensation, regardless of success, may not receive cashback.